Leave Administration Analyst
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- Jan 06, 2023 Post Date
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- 5 Total Views
Do you enjoy analyzing leave of absence documentation, completing documentation audits & creating presentation material? Would you enjoy working with various clients that vary in size and industry? Do you enjoy being in a collaborative, professional environment? Then we have the position for you! **This position can be remote! **
Due to our success and increased business opportunities, we are looking for a Leave Administration Analyst to provide excellent customer service to employees regarding all aspects of absence management. This position is a subject matter expert regarding all types of employees leave of absence, including Short Term Disability, FMLA, Long Term Disability, Unpaid leaves, etc. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.
- Work with internal teams to conduct client policy audits
- Collect supporting documents from Multiple Locations
- Responsible for utilizing the tools provided to maintain compliance with federal, state, local, and union specific leave policies
- Document policy compliance audit process in Excel
- Create client presentations in PowerPoint
- Provide feedback for legal requirements and policy regarding leaves
- Provide employees/managers with information and assistance regarding potential leaves
- Produce and track all required documentation collected during the audit process.
- Escalate issues to the proper management resource as appropriate
- Maintain established performance goals and help ensure the organization is meeting performance targets and complying with service level agreements
- Provide critical thinking regarding absence management processes. Identify trends and make recommendations for continuous process improvements to management
- Consult with clients on best practices and policy reviews
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- A Bachelor’s Degree is highly desired
- Four or more years of professional experience in absence management is preferred; Customer Service experience is preferred
- Knowledge of FMLA regulations and requirements and ADA is required
- Hands on experience with HR/Payroll systems is desired, along with experience using email and Microsoft Office suite
- Must have a strong disposition toward customer service and proven aptitude for computer-based leave transaction processing
- Legal right to work in the United States
Lockton Companies, LLC is an equal opportunity employer. As a privately held company, we offer a competitive compensation and benefits package reflecting our commitment to attracting and retaining great individuals. This includes health and dental coverage, which begins on your first day of work, 401(k) with match and immediate vesting, a competitive vacation plan and unrivaled career advancement opportunities.
Lockton is known throughout the insurance industry as an entrepreneurial, progressive and successful insurance broker. As a result of continued individual and group accomplishments, Lockton has a record of steady and substantial growth. If you are a committed professional with a passion for delivering unparalleled service, Lockton is interested in hearing from you.
**NO AGENCIES PLEASE** Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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